Oracle ERP User Network Collaborate with Professionals working on Oracle ERP(Oracle Apps) including EBusiness Suite (R12, 11i), Fusion, Peoplesoft, JDE, Siebel, Hyperion, OBIEE, SOA etc.

This is to answer question to those who might be wondering how iStore is fit/can be used in an Order-To-Cash cycle.

iStore is just another mode to capture Orders or Quotes based on the setup. In case you set it as Order then iStore directly links you to Order-to-Cash. There is no special extension of the Order to Cash which would include iStore. In fact, there is no new functionality that iStore does in the O2C cycle.

Here is how the flow looks while iStore is linked with OTC cycle.

iStore:

1. Customer enters and submits Order with credit card or other payment methods.
2. Credit card authorization and approval process happens background through iPaymen.
3. View order details, invoice details, payment details.
4. Manage profiles by customer.

Order Management:

1. Order interfaced to Order management with credit card authorization.
2. Order is processed and fulfilled.

Account Receivables:

1. Fulfilled orders are interfaced to Receivables.
2. Invoices are generated in AR.
3. Automatic payment receipts are created, if orders have credit card authorizations.
4. Automatic remittances are created for funds capture, if orders are thru credit card.
5. Create Payment receipts for orders with other payment methods.

In case you set the cart submitted to a Quote, then you have to look for Quote to Cash i.e. Quote -> Order -> Invoice.